Contact Us
Contact Us
We are here to assist you with all your botanical decor needs. Whether you have questions regarding our lifelike artificial plants, need help styling a large floor tree for your space, or require tracking and post-delivery assistance, our dedicated customer care team is ready to help.
How to Reach Us
Customer Care Email:
For order tracking, product specifications, returns, and general inquiries. We aim to respond within 12 to 24 business hours.
Direct Phone Support:
+18436363081
Available Monday through Friday during operational hours.
Operating Hours:
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Monday – Friday: 9:00 AM – 6:00 PM (EST / Eastern Standard Time)
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Saturday – Sunday: Closed (Inquiries sent over the weekend are prioritized and answered on Monday morning)
Registered & Operational Addresses
United States (Company Address):
GARDEN NESTLE LLC
30 N Gould St Ste 67802
Sheridan, WY 82801
United States
Türkiye (Fulfillment & Returns Hub):
TOPCUASIM MAH. 3509 SK. NO 8 / 2
YUNUSEMRE, MANISA 45120
Türkiye
Quick Assistance Guide
To help us resolve your request as quickly as possible, please include the relevant details below when getting in touch:
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Order Inquiries & Tracking: Please provide your Shopify Order Confirmation Number (e.g., #GN1001) and your full checkout name.
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Damaged or Missing Items: If an item arrived damaged or bent during transit, email us within 48 hours with clear photos of the product and exterior package label.
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Design & Sizing Advice: If you are unsure which plant or pot dimensions suit your room best, feel free to send us your space dimensions or lighting setup for personalized guidance.
Corporate Verification
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Legal Entity Name: GARDEN NESTLE LLC
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Business Registration Number: 2026-002064184
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Official Website: gardennestlellc.com