Shipping policy

Shipping Policy

Last updated: August 29, 2026

Thank you for visiting and shopping at GARDEN NESTLE LLC (gardennestlellc.com). The following terms and conditions constitute our Shipping Policy.

1. Shipping Destinations

We currently ship exclusively to the following countries:

United States
Canada
Turkey

We do not ship to any other international destinations or P.O. Box / APO / FPO addresses at this time.

2. Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification with tracking details once your order has shipped.
If we experience a high volume of orders or unexpected delays, we will contact you via email or phone.

3. Estimated Delivery Times & Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Destination	Estimated Delivery Time	Shipping Method
United States	5 – 10 business days	Express International Courier
Canada	6 – 12 business days	Express International Courier
Turkey	2 – 4 business days	Domestic Standard Courier

Delivery delays can occasionally occur due to local customs clearance, weather conditions, or carrier disruptions.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking information is active and updateable within 24–48 hours of dispatch.

5. Customs, Duties, and Taxes

GARDEN NESTLE LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, duties, VAT, import taxes, etc.).
Orders shipped within Turkey and orders shipped under standard US import thresholds generally do not incur additional import fees.

6. Damages & Issues

If you received your order damaged or if an item is missing:

Please save all packaging materials and damaged goods.
Contact us within 48 hours of delivery with your order number and photos of the damaged item and packaging.